Corrections Policy
How OnlineCryptoCasino.us handles factual errors, reader disputes, and editorial updates
Our Commitment to Accuracy
OnlineCryptoCasino.us is committed to publishing accurate, up-to-date information about crypto casinos, bonuses, payment methods, and gambling regulations in the United States. We take factual accuracy seriously — not only because our readers rely on this information before making financial decisions, but because accuracy is the foundation of editorial credibility.
Despite our best efforts — which include real deposit testing, direct verification with operators, and regular content audits — errors can occur. When they do, we correct them promptly, transparently, and without attempting to conceal that a correction was made.
What Counts as a Correctable Error
We distinguish between three types of content issues, each handled differently: | ||
Type | Description | How we handle it |
Factual Error | Incorrect bonus amount, wrong wagering requirement, inaccurate licence details, outdated withdrawal time | Corrected immediately. Correction notice added to the article. If significant, a correction log entry is published. |
Outdated Information | Bonus expired, casino changed ownership, licence lapsed, new payment method added | Updated at our scheduled review interval (or sooner if reported). |
Editorial Disagreement | Operator or reader disputes a review score, opinion, or ranking position that is not factually incorrect | Not corrected. Scoring reflects our independent assessment. We may publish a response from the operator as a separate clearly labelled note if appropriate. |
How to Report an Error
If you believe you have found a factual error in our content, we want to know about it. You can report an error by:
- Email: Send a correction request to corrections charles@mktgteamcs.com
- Contact form: Use the contact form at /contact
Please include the following information in your correction request:
- The URL of the page containing the error
- The specific text or figure you believe is incorrect
- The correct information, with a source or evidence where available
- Your name and email address (so we can follow up if needed)
We read every correction request. We aim to respond to all correction submissions within 5 business days.
Our Corrections Process
When we receive a correction request, we follow this process:
- Step 1 — Acknowledgement: We acknowledge receipt of the correction request within 2 business days.
- Step 2 — Investigation: Our editorial team investigates the claim by cross-referencing original sources, re-testing where necessary, and contacting the operator directly if the error relates to live bonus terms or operational details.
- Step 3 — Decision: If the error is confirmed, we make the correction immediately. If the claim cannot be verified or is a matter of editorial judgment rather than fact, we notify the reporter of our decision and reasoning.
- Step 4 — Log update: Major corrections are added to our Corrections Log.
Corrections from Casino Operators
Casino operators who believe a review contains a factual error may submit a correction request using the same process as any reader. Correction requests from operators are evaluated using the same criteria — we correct genuine factual errors regardless of source.
However, the following operator requests are not corrections and will not be actioned:
- Requests to change a review score or ranking position based on affiliate commission negotiations
- Requests to remove accurate negative findings (slow withdrawals, high wagering requirements, poor support response times) that reflect our genuine testing results
- Requests to alter content because the operator disagrees with our assessment methodology
- Requests to publish unverified operator claims as fact
Operators with a commercial dispute or who wish to respond to a review in writing may contact us at charles@mktgteamcs.com to discuss whether a right-of-reply note is appropriate.
Contact
For correction requests: charles@mktgteamcs.com For general editorial enquiries: charles@mktgteamcs.com Response time: within 5 business days for all requests. |